New install windows 10/ where is the troubleshooting section?


#1

I just installed on windows 10… I start the program and get a splash screen…when I click it disappears and I see nothing. any ideas?


#2

Hi Jon
Sorry to hear you are having problems.
If you try starting again then (if there is a problem) after quite a wait you will eventually get a popup window asking you to post logs to the Sonic Pi github site. The logs are contained in the hidden directory .sonic-pi generated in the users home directory.
If you look at the github site at https://github.com/samaaron/sonic-pi/issues you will see examples where other users have posted details of their issues.