Raspberry Pi 4---Version 4.3 Error Message/Will Not Load

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1

Hello,

I was able to install Sonic Pi 4.3 but I am unable to run it—I’m using a Pi 4 32-bit with Version 10/“Buster” of Raspbian.

I updated Sonic Pi from an older version by downloading the package and installing it over the existing version—when I tried to run it from the terminal I got this error message:

/opt/sonic-pi/bin/…/app/build/gui/qt/sonic-pi: /usr/lib/arm-linux-gnueabihf/libstdc++.so.6: version `GLIBCXX_3.4.26’ not found (required by /opt/sonic-pi/bin/…/app/build/gui/qt/sonic-pi)

Looks like it’s missing a file it needs to run? I did a search of the GLIBCXX_3.4.26 file to find out what it is but couldn’t really find anything specific enough to Raspbian or Sonic Pi to be helpful.

So I uninstalled Sonic Pi, did a full system update and upgrade and did a ‘clean’ installation of Sonic Pi 4.3 and am getting the same error message.

EDIT: one thing I did notice when I tried to do an upgrade:

The following packages were automatically installed and are no longer required:
erlang-base erlang-crypto erlang-syntax-tools libaubio5 libdav1d3
libqscintilla2-qt5-13 libqscintilla2-qt5-l10n libqwt-qt5-6 libsctp1
ruby-activesupport ruby-afm ruby-ascii85 ruby-atomic ruby-coderay
ruby-concurrent ruby-ffi ruby-hamster ruby-hashery ruby-i18n ruby-kramdown
ruby-memoist ruby-multi-json ruby-oj ruby-pdf-core ruby-pdf-reader
ruby-prawn ruby-prawn-table ruby-rc4 ruby-rouge ruby-rugged ruby-stringex
ruby-thread-safe ruby-ttfunk ruby-tzinfo ruby-wavefile sonic-pi-samples
sonic-pi-server
Use ‘sudo apt autoremove’ to remove them.—Sonic Pi is Ruby-based I think—is this a clue/will the “sudo apt autoremove” solve my problem or is this unrelated?

Any further technical details about my Pi or its O/S that I’m using, logs etc to help someone help me can be made available upon request, might need a bit of help coming up with logs though.

Is it just a matter of getting a file into a folder and/or updating something Sonic Pi needs to run the new version (which somehow was not addressed when I did the update) or is there something else I need to do to get version 4.3 working?

Thank you in advance :slight_smile:

2

If you are trying the 4.3 install .deb file downloaded from sonic-pi.net then this is built for the latest Raspberry Pi OS which is built for Bullseye not Buster so you need to update your OS to use it.

3

Updated to Bullseye & tried to run Sonic Pi again from terminal, then I got the error message again, so I uninstalled Sonic Pi, figuring maybe the new OS needed a new install of Sonic Pi.

When trying to re-install it from the terminal, I got this error message:

E: Unsupported file ./sonic-pi_4.3.0_1_bullseye.armhf.deb given on commandline

So I downloaded the install file via the GUI and ran the install, I have no idea how to find logs for something like that, might be helpful, but it ended up with the same problem — hourglass followed by ultimately, Sonic Pi not starting from the GUI and then the same error message:

/opt/sonic-pi/bin/…/app/build/gui/qt/sonic-pi: /usr/lib/arm-linux-gnueabihf/libstdc++.so.6: version `GLIBCXX_3.4.26’ not found (required by /opt/sonic-pi/bin/…/app/build/gui/qt/sonic-pi)

…when trying to run Sonic Pi from the terminal.

Wondering now what could be wrong with my system if it’s not the OS version causing Sonic Pi not to load?

4

I’ve sent you a dm rather than clutter up in-thread with this discussion.

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