# Runtime Error Sonic Pi

**URL:** <https://in-thread.sonic-pi.net/t/runtime-error-sonic-pi/4139>\
**Category:** Support, Help & Resources\
**Created:** [June 30, 2020, 11:38am UTC](https://in-thread.sonic-pi.net/t/runtime-error-sonic-pi/4139 "2020-06-30T11:38:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jackm](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@jackm](https://in-thread.sonic-pi.net/u/jackm)\
**Post date:** [June 30, 2020, 11:38am UTC](https://in-thread.sonic-pi.net/t/runtime-error-sonic-pi/4139/1 "2020-06-30T11:38:46Z")

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Hi we are trying to use Sonic Pi in a school and keep getting a runtime error.  
It works fine for an account with admin privileges but when a student logs in and runs any of the example codes the runtime error comes up.

I did think that it wants to write to C:\Program files which some programs do but I have noticed that even if I install to the Public folder it still gets the runtime error.

I have tried the full install and the portable apps installation.

Running Windows 10 -1909 4GB Ram Core I3

Anyone have any ideas?

Thank you

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**Author:** ![ethancrawford](https://avatars.discourse-cdn.com/v4/letter/e/a88e4f/32.png) [@ethancrawford](https://in-thread.sonic-pi.net/u/ethancrawford)\
**Post date:** [June 30, 2020, 11:48am UTC](https://in-thread.sonic-pi.net/t/runtime-error-sonic-pi/4139/2 "2020-06-30T11:48:24Z")

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Hello @jackm,

A view of the error messages that are generated would be very helpful in determining what is going on. (Also, such things as what version of Sonic Pi you are attempting to run). Is the problem always _after_ Sonic Pi has started up, while you are trying to run some code in it?

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**Author:** ![jackm](https://avatars.discourse-cdn.com/v4/letter/j/71c47a/32.png) [@jackm](https://in-thread.sonic-pi.net/u/jackm)\
**Post date:** [June 30, 2020, 1:35pm UTC](https://in-thread.sonic-pi.net/t/runtime-error-sonic-pi/4139/3 "2020-06-30T13:35:43Z")

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Ok thanks, I will post the error tomorrow.  
Were using the latest Windows Version of Sonic Pi as I only downloaded yesterday.

Thanks

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**Author:** ![ethancrawford](https://avatars.discourse-cdn.com/v4/letter/e/a88e4f/32.png) [@ethancrawford](https://in-thread.sonic-pi.net/u/ethancrawford)\
**Post date:** [June 30, 2020, 1:37pm UTC](https://in-thread.sonic-pi.net/t/runtime-error-sonic-pi/4139/4 "2020-06-30T13:37:09Z")

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Ta. It may also help to see the code that it is attempting to run also - so basically a screenshot of the entire Sonic Pi window would be useful 👍 🙂

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**Author:** ![samaaron](https://dub1.discourse-cdn.com/flex017/user_avatar/in-thread.sonic-pi.net/samaaron/32/7_2.png) [@samaaron](https://in-thread.sonic-pi.net/u/samaaron)\
**Post date:** [June 30, 2020, 3:29pm UTC](https://in-thread.sonic-pi.net/t/runtime-error-sonic-pi/4139/5 "2020-06-30T15:29:53Z")

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Hi @jackm,

thanks for playing with Sonic Pi - and so sorry you’re running into a little trouble with it.

We’ll do everything we can to help get you up and running with it once we get a bit more info about what’s going wrong for you 🙂